techie.africa's privacy policy
Information we collect
We collect limited information necessary to provide, manage, and improve our services
Account Information:
When you create an account or use our services, we may collect:
- Name
- Email address
- Billing information (e.g., credit card details for payment processing).
Usage Data:
To ensure optimal performance of your hosted resources, we may observe anonymous usage statistics, such as:
Resource consumption (e.g., storage, bandwidth, CPU usage).
Access patterns (e.g., peak traffic times).
Note: Usage statistics are anonymised and not shared with third parties.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and analyze website usage.
Types of Cookies We Use:
- Essential Cookies: Necessary for the functionality of our website, such as login and account management.
- Performance and Analytics Cookies: Used to collect anonymous data about website usage, including pages visited, time spent, and navigation patterns.
Google Analytics:
We use Google Analytics to gather aggregated insights about website traffic and performance. Google Analytics collects information such as:
- Pages visited on our site.
- Time spent on each page.
- Referring websites or links.
Important: Google Analytics does not collect or store personal data, and all data collected is anonymised. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Managing Cookies:
You can control or disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our domain and hosting services.
- To process payments securely.
- To improve our services and advise you on the resources suited to your needs.
- To analyze website performance and optimize user experience.
Data Sharing
We respect your privacy and do not share your hosted data or any personal data collected on our website with third parties.
- Hosting Data: All hosted files, databases, and information remain private and inaccessible to unauthorised personnel.
- Third-Party Services: While we use Google Analytics and other third-party tools for analytics and functionality, no personal information is shared.
Data Security
We implement robust security measures to protect your data, including:
- SSL encryption for data transmission.
- Firewalls and intrusion detection systems.
- Regular security audits.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
Data Security
You have the right to:
- Access your personal data.
- Request corrections to inaccurate information.
- Request the deletion of your personal data, subject to our legal and contractual obligations.
To exercise these rights, please contact us at info@techie.africa